Frequently asked questions

Do I need to install a separate app?#

No. The settings open in the built-in panel right inside Telegram (Telegram WebApp). Just add @defendy_bot to your group and open the panel.

What permissions does the bot need?#

Only the ones required by the enabled modules: usually deleting messages and restricting or banning members. Do not grant unnecessary permissions "just in case" — details are on the Bot permissions page.

How is a Defendy role different from a Telegram administrator?#

They are related but different things. A Telegram administrator is set in the group settings. Defendy roles (moderator, helper and others) determine access to the bot's commands. After changing administrators in Telegram, run /reload. Learn more — Roles and permissions.

Is Defendy free?#

The Free plan is available. The Pro and Business plans are prepared, but public payment is not open yet — this is a feature in Beta status.

How do I open the group settings?#

Open the bot in Telegram, launch the panel and select the group you need. All settings are applied to the selected group separately.

Does Defendy work in forums and topics?#

Yes. The bot's messages (captcha, greetings, reputation notifications) can be directed to a chosen forum topic with the /settopic, /setcaptchatopic, /setgreetingtopic, /setfarewelltopic, /setreputationtopic commands.

When does a warning lead to a punishment?#

Each violation adds weight to a member's counter. When the limit is reached, the chosen action is triggered: a restriction, removal from the group or a ban. The limit and action are configured with the /setwarnlimit, /setwarnmode commands or with escalation steps in the panel.

Can trusted members be excluded from filters?#

Yes. The "exempt member" role (/free) grants immunity to filters. For the captcha there is a separate exclusion list by users and roles.

Is the AI spam check accurate?#

It is an additional layer in Beta status. Use it as a helper, not as the only protection. The check runs via the /spam command (as a reply to a message) and is limited by the plan's monthly limit.

The bot deleted a message I needed — what should I do?#

Check which module and rule were triggered in the action log, and soften the setting: lower the strictness, add an exception or choose a milder action. All automatic actions are recorded in the log.

Nothing helped — where do I write?#

Write to support at @ubotz. Provide the group ID, the time of the event and the settings — without publishing personal data.