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LiveFrequently asked questions
Answers to frequently asked questions about Defendy: the panel, bot permissions, roles, plans, forums, warnings and AI spam check.
Do I need to install a separate app?
No. The settings open in the built-in panel right inside Telegram (Telegram WebApp). Just add @defendy_bot to your group and open the panel.
What permissions does the bot need?
Only the ones required by the enabled modules: usually deleting messages and restricting or banning members. Do not grant unnecessary permissions "just in case" — details are on the Bot permissions page.
How is a Defendy role different from a Telegram administrator?
They are related but different things. A Telegram administrator is set in the group settings. Defendy roles (moderator, helper and others) determine access to the bot's commands. After changing administrators in Telegram, run /reload. Learn more — Roles and permissions.
Is Defendy free?
Defendy has a free plan. Check the selected group’s Subscription page for paid plans and whether purchasing is available. A plan mentioned in the documentation does not mean checkout is enabled. See subscriptions.
How do I open the group settings?
In your private chat with @defendy_bot, send /start, tap Settings and select a group under My groups. Check its name at the top: each group has separate settings. See the quick start.
Does Defendy work in forums and topics?
Yes. The bot's messages (captcha, greetings, reputation notifications) can be directed to a chosen forum topic with the /settopic, /setcaptchatopic, /setgreetingtopic, /setfarewelltopic, /setreputationtopic commands.
When does a warning lead to a punishment?
Each violation adds weight to a member's counter. When the limit is reached, the chosen action is triggered: a restriction, removal from the group or a ban. The limit and action are configured with the /setwarnlimit, /setwarnmode commands or with escalation steps in the panel.
Can trusted members be excluded from filters?
Yes. The "exempt member" role (/free) grants immunity to filters. The current Mini App has no CAPTCHA exemption editor.
Is the AI spam check accurate?
It is an additional layer in Beta status. It can make mistakes and should not be your only protection. A spam verdict automatically deletes the checked message. The check runs via the /spam command (as a reply to a message) and is limited by the plan's monthly limit.
The bot deleted a message I needed — what should I do?
Check which module and rule were triggered in the action log, and soften the setting: lower the strictness, add an exception or choose a milder action. Logging only records enabled event categories and requires a connected, reachable destination.
Nothing helped — where do I write?
Write to support at @ubotz. Provide the group ID, the time of the event and the settings — without publishing personal data.